Last updated: March 1, 2026
By accessing or using the BrightBridge Senior Advisors website and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
BrightBridge Senior Advisors provides a free senior care referral and matching service for families in the Columbus, Ohio metropolitan area. Our Service includes:
Our Service is provided at no cost to families. BrightBridge is compensated by partner senior care communities through referral fees when a successful placement is made. This business model is similar to how a real estate agent is compensated by the seller, not the buyer.
While we strive to match every family with suitable care options, BrightBridge does not guarantee:
Final decisions about care placement are always made by you, your family, and the care community. BrightBridge serves as an advisor and facilitator, not a decision-maker.
BrightBridge Senior Advisors does not provide medical advice, diagnosis, or treatment. Our advisors are senior care referral specialists, not medical professionals. The information and recommendations we provide are based on the details you share with us about care needs and preferences, not on clinical assessments.
Always consult with qualified healthcare providers regarding medical decisions, including the appropriate level of care for your loved one. If you are experiencing a medical emergency, call 911 immediately.
BrightBridge maintains business relationships with senior care communities in our service area. These relationships include:
We are committed to recommending the best fit for your family regardless of partnership status. However, you should be aware that we receive compensation from some of the communities we recommend. We will disclose our relationship status with any recommended community upon request.
By using our Service, you agree to:
To the fullest extent permitted by Ohio law, BrightBridge Senior Advisors, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Service, including but not limited to:
Our total liability for any claim arising from the use of our Service shall not exceed the amount you paid to BrightBridge for the Service (which, for families, is $0).
You agree to indemnify and hold harmless BrightBridge Senior Advisors, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of our Service or violation of these Terms.
All content on the BrightBridge website, including text, graphics, logos, and design, is the property of BrightBridge Senior Advisors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites. Visiting external links is at your own risk.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles. Any disputes arising from these Terms or the use of our Service shall be resolved in the state or federal courts located in Franklin County, Ohio.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
If you have questions about these Terms of Service, please contact us: